Frequently Asked Questions

Frequently Asked Questions

Q.

My listing was on the old site but I don't see it here. Can I put it on this site?

Create an account or log into an existing account on the new site. There is a box to link your old account to the new one. Enter your previous login details and link your account. You can then painlessly and easily import your old details and reports.

Q.

I disagree with the information on a report or it contains offensive content

With the report open on your screen click the FLAG icon then enter your contact information and the reason why the content is bad and submit it and someone from NetPosse will do their best to investigate and take appropriate action.

Q.

If NetPosse is non-profit, why is there a cost to file a report?

Because NetPosse has earned non-profit status does not mean it is funded by any professional, government or outside agencies. NetPosse’s overhead and operational expenses are paid via the modest fees it generates from claims, proceeds from their portion of rewards, sales of products on the site and by generous donations. Unfortunately, being non-profit does not free the organization from having expenses and meeting financial obligations.

Q.

How much does a report cost?

A FOUND report is completely free, a STOLEN or MISSING report can be free if your animal is already registered in our system otherwise it will cost you $20 to receive a registry, you can also pay for additional features at the time of filing.

Q.

How do I file a report?

Click FILE A REPORT in the menu at the top of the screen.

Q.

How can I edit my report?

Log in to your account and go to the My Account / Profile screen then click on Registries and pull up your registration. Next click Edit Public Information.

Q.

How do I tell the website the report is closed?

Log in to your account and go to the My Account / Profile screen then click on Registries and pull up your registration. Click the Recovered button and follow prompts.

Q.

What is different in the new site?

The new NetPosse site is built around record management for all of your animals. You can record important information, dates of medical events, costs associated with your animals, upload important registration files and vaccine certificates and generally manage your animals better AND if the worst happens and you need to file a report it is FREE for a registered animal (with optional add-ons).